We print/embroider all of our designs to order which means if you order a shirt we need a bit of time to print your chosen design onto your shirt and add any personalisation.
We usually allow 4 working days to print your designs and then ship them according to your choice of shipping method.
We cannot be held responsible for 3rd party delays or late delivery of your goods.
Made up and delivered usually in 7 working days £3.99
Made up and delivered usually in 4 working days £7.99
It could arrive earlier or later depending on peak periods.
Most deliveries will require a signature. We use Parcelforce which uses an interactive system with you if you leave your mobile number. You will receive an interactive notification text/email once it has been despatched . You can then arrange for your parcel to be left in a safe place or with a neighbour or alternative delivery address if required.
If you are not in when the postman/courier arrives they should leave a card. Please arrange for re-delivery/collection within 21 days otherwise the goods will be returned to us. Similarly, any error in the customer entering their address may lead to an address query which should be rectified quickly by the customer otherwise the goods will be rturned to us. Any such returned goods will be re-sent upon payment of a further delivery charge.
We want you to be happy with your purchase, please contact us to discuss any queries or problems that you may have. Items returned for exchange (i.e. unprinted goods) will incur additional postage at the same rate as the original purchase. Return postage cost is the responsibility of the customer and we recommend a signed for service, as we cannot exchange or refund goods if they are lost in transit. Returns must be made within 7 working days of receipt of your order. Goods that are made to order are not refundable unless faulty.