We print/embroider all of our designs to order which means if you order a shirt we need a bit of time to print your chosen design onto your shirt and add any personalisation.
We usually allow 4 working days to print your designs and then ship them according to your choice of shipping method. (Club orders are generally by the cheapest method available to keep the costs down, other options include Royal Mail Recorded, Special or by courier). We cannot be held responsible for 3rd party delays or late delivery of your goods.
Most deliveries will require a signature. If you are not in when the postman/courier arrives they should leave a card. Please arrange for re-delivery/collection within 21 days otherwise the goods will be returned to us. Any such returned goods will be re-sent upon payment of a further delivery charge.
We want you to be happy with your purchase, please contact us to discuss any queries or problems that you may have. Items returned for exchange (i.e. unprinted goods) will incur additional postage at the same rate as the original purchase. Return postage cost is the responsibility of the customer and we recommend a signed for service, as we cannot exchange or refund goods if they are lost in transit. Returns must be made within 7 working days of receipt of your order. Goods that are made to order are not refundable unless faulty.